Title: GENERAL MANAGER
Reports to: Area Manager
Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high-quality products are delivered to ensure restaurant profitability.
Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
Duties and Responsibilities:
* Manages a staff of approximately 3 to 15 employees.
Assigns, oversees and evaluates work.
Recommends promotion transfer, or termination of employees based on performance.
* Provides on-the-job training for new employees.
* Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Forecasts food items.
Estimates what amount of each food item will be consumed per shift.
* Supervises food preparation and service operations while on duty.
Assists in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
* Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness.
* Ensure that every customer receives world-class customer service.
* Route deliveries and serve drivers to maximize delivery business and speed.
* Completes daily food preparation (opening procedures, meat and vegetable slicing, bread baking).
* Completes Closing Procedures.
* Executes systems and procedures with 100% integrity and completeness.
* Completes daily and weekly paperwork.
* Responsible for accuracy of the cash drawers at all times during the shift.
* Receives and stores product.
* Audits previous shift's systems and procedures for 100% integrity and completeness.
* Completes preventive maintenance and upkeep on store's equipment and supplies.
* Performs other related duties as required.
Knowledge, Skills, and Abilities
* Must be able to read and write and communicate in English.
* Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
* Ability to handle and resolve customer threats and issues.
* Ability to handle and resolve employee issues.
* Skills to use a personal computer and various software packages (Word/Excel).
* Ability to handle stress and high-volume operations.
Job Type: Full-time
Pay: From $45,000.
00 per year
Benefits:
* Employee discount
* Health insurance
* Paid time off
Restaurant type:
* Quick service & fast food restaurant
Shift:
* 10 hour shift
License/Certification:
* Driver's License (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Ability to Relocate:
* Holdrege, NE 68949: Relocate before starting work (Required)
Work Location: In person
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